Frequently Asked Questions

Can I place my order by phone? Yes, please call us at 1-800-348-0164 or 715-372-5031 between 9-4 pm CST. You may have to leave a message, but we will always return your call, usually within 30 minutes. Please note online order discounts are not applicable to phone orders.

Are your products GMO-free? Yes - our partner growers and processors have assured us of no genetically modified crops. Please note we do not perform laboratory testing as we are not aware of a scientifically approved procedure.

How do I enter a promotion or coupon code?

How do I get a promotion code? Occasionally we email promotion codes or post them on this website. Please sign up for our news and email specials by entering your email address in the Keep in Touch box on the left side of the screen.

Do you charge tax? No, we only sell food and thus do not charge tax.

Can I order a consumer direct print catalog? Sorry, we do not publish a print catalog for retail distribution. Our product pages are printer friendly.

Is pricing and sizing kept current? Yes, we keep the website current, however, market prices and box sizes can change on short notice (very rare). But we would certainly discuss any such situation with you before filling your order.

How do I make any order a gift order to a single address? Select any combination of items and then, at step 4 of check out, check the box next to "Do you have any gift items in your order?" Then you can enter a gift message. Also, remember to specify the gift recipient's shipping name and address in the ship to fields, instead of your billing address.

Can I send items as gifts to multiple addresses? Yes, the check out process allows you to enter multiple shipping addresses and specify gift messages. Here's how to send 2 or more gift boxes or any combination of products as gifts to friends and family:

• Place 2 or more products in your cart. Then view cart and select "Checkout with Multiple Addresses."
• Please complete login or register as a new customer.
• Enter all recipient names and addresses using the enter new address button.
• After entering all addresses, use the drop down boxes to select which items ship to which addresses.
• Then select update quantity and addresses and continue to shipping information and select shipping method (most of our customers select FedEx Home Delivery).
• Please note: The $7.00 shipping selection is not showing when your cart total is $99 or more and "Checkout with multiple addresses" is used. Please place multiple orders under $99 or call us for assistance. We are working on fixing this now, Sorry!
• Below shipping selection, select the box for gift messages and enter your gift message for each address. Messages will be enclosed in each gift box. This all takes place in step 4 of check out
• Then complete check out by entering your credit card information. Your gift order will be wrapped in tissue paper, packaged in a white box, labeled as a gift, and shipped within one business day.

I registered or ordered before August, 2009 and my login does not work anymore? Sorry, you will need to use the Forgot Your Password function to reset your password. We apologize for deleting all passwords in a major site upgrade performed on July 30th, 2009.

Please call us at 800-348-0164 with any additional questions, Thanks!